Payment Policy
Introduction
At Sunset Lotus, your security is our absolute priority. All transactions are processed through DOKU, Indonesia’s first and most established payment gateway.
International & Regional Payments
Through DOKU, we accept the following payment options:
Credit & Debit Cards: Visa, Mastercard, JCB, and American Express.
QRIS Cross-Border: We accept direct local mobile payments from:
Malaysia (DuitNow)
Singapore (NETS)
Thailand (PromptPay)
Japan (JPQR)
China (UnionPay/Alipay) — New for 2026!
South Korea (Coming April 2026)
Bank Transfers (Virtual Accounts): BCA, Mandiri, BNI, BRI, Permata, and other major Indonesian banks.
E-Wallets: OVO, DANA, LinkAja, and ShopeePay.
Transaction Security
Bank-Grade Encryption: All payments are processed on SSL/TLS-encrypted pages using AES-256 bit encryption, the same standard used by global financial institutions and governments to protect data.
Highest Security Certification: DOKU is a PCI DSS Level 1 certified service provider. This is the strictest international standard in the payment industry, requiring over 300 rigorous security checks to protect your card data.
Global Compliance: Our payment infrastructure is ISO/IEC 27001 certified for Information Security Management, ensuring that your personal and financial data is handled with the highest level of care.
Data Privacy: We prioritize your privacy. Sunset Lotus does not store your credit card numbers or sensitive CVV codes on our servers; all transaction data is tokenized and handled exclusively by DOKU’s secure vault.
Fully Regulated: DOKU is a Category 1 Payment Service Provider (PJP Level 1), officially licensed and supervised by Bank Indonesia.
Currency and Fees
To ensure a seamless shopping experience, our website automatically displays prices in your local currency based on your current location.
Price Consistency: The price you see on the product page is guaranteed to remain consistent from the moment you browse until you complete your purchase.
Regional Settlement: All transactions are securely processed via DOKU. To ensure you receive the best possible rates, payments are settled in the currency displayed at checkout, avoiding unnecessary multi-currency conversions.
Zero Merchant Fees: The final amount shown at checkout is the exact total we charge. Sunset Lotus never adds hidden payment processing fees or service surcharges to your order.
Note on International Transactions: While we charge you in the currency displayed, please be aware that your bank or card issuer may still apply a standard currency conversion or international transaction fee if your account is held in a different currency.